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Yamaha Corporation of America, Inc. manufactures and markets musical instruments, audio and visual products, music production tools, commercial audio products, and live sound products for the United States markets. Its musical instruments include pianos and keyboards, guitars and basses, drums, marching instruments, percussion products, student percussion products, brass and woodwind products, strings, and specialty musical instruments; and audio and visual products comprise AV receivers, sound bars, wireless streaming amplifiers, Hi-Fi components, speakers, home theater systems, desktop audio products, mini-systems, headphones/earphones, accessories, and Blu-ray compact disc players.

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THE CHALLENGE

Yamaha Corporation of America, a wholly-owned subsidiary of Yamaha Corporation in Japan is one of the most widely-known companies offering musical instruments, audio/visual, and computer-related products. To maintain its market leadership, Yamaha required integration of existing processes to provide the timely availability of critical information throughout the company. The company determined that upgrading its current version of Oracle E-Business Suite would add business functionality, streamline the processes in the existing system, increase performance and user-friendliness and enhance automation.

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THE SOLUTION

With a hard timeline in which to implement the entire upgrade and conversion, OSI deployed a multi- shore development and support process, and executed the upgrade in three phases. These phases consisted of getting the script sequencing right and identifying all project patch requirements, incorporating most of the key developed code, and ensuring that all the modified and newly-developed code was in place respectively. The solution had to be easily accessible to its large global audience, offer flexible schedules, and be user-friendly, scalable, and not unduly technology-intensive.

  • “OSI Digital has been a trusted partner of ours for over ten years. The OSI team has seen us through two Oracle upgrades and countless other projects on budget, on time and all of them trouble free. Congratulations on the launch of your dynamic, new website and on 25 years of exemplary service.”

    - Vimal Thomas, Vice-President, Information Technology, Yamaha

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THE RESULT

OSI Digital’s effective planning and conversion resulted in 100% system stability, without a single instance of crash or system failure for Yamaha.

  • Upgrades and conversions were completed in 72 hours and aligned with future growth and horizontal expansions
  • Effective planning and conversion resulted in 100% system stability without a single instance of crash or system failure
  • Reduction in overall project costs
Yamaha
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