Prior to the upgrade to EBS Release 12.1.3, Anderson Hay and Grain (AHG) used Oracle E-Business suite version 11 to support its business operations. Oracle E-Business application used at AHG include Supply Chain Management and Finance modules. In 2011, AHG decided to undertake an IT and business combined initiative to upgrade to E-Business Release 12. OSI has had a long term business relationship with AHG and were invited to be the services partner in the upgrade initiative.

Some of the salient characteristics of the upgrade project were:

AHG uses AT&T hosting services to host their Oracle E-Business infrastructure

AHG uses Oracle Business Intelligence (OBIEE) for reports and dashboards. This is very critical for AHG business and it was a pre-requisite that OBIEE had to work seamlessly with the upgraded R12 system. The change had to be completely transparent to the business users