Increase Sales with Intelligent Upsells, Cross-Sells & Guided Recommendations
Retail teams often struggle to consistently recommend the right products at the right time, leading to missed upsell opportunities, inconsistent customer experiences, and lower average order value. Without structured workflows, product relationships, or automated prompts, associates must rely on memory — creating gaps in the sales process and lost revenue. When product catalogs grow more complex and channels multiply, maintaining accurate recommendations becomes even harder, resulting in friction, errors, and abandoned purchases.
OUR CAPABILITIES
- NetSuite Administration
- NetSuite Consulting
- NetSuite Customization
- NetSuite Implementation
- NetSuite Integration
- NetSuite Licensing
- NetSuite Project Recovery
- NetSuite Solution
- NetSuite Support
- NetSuite Training
PUT SMART, PERSONALIZED GUIDED SELLING INTO EVERY CUSTOMER INTERACTION
Deliver Tailored Recommendations That Enhance the Purchase Journey
OSI Digital’s Guided Selling solutions replicate the personal touch of in-store expertise — across every retail channel. With no-code configuration tools, teams can easily build product relationships, define rules, and create intuitive workflows that guide associates or customers through the ideal purchase path. Whether recommending complementary products, offering protection plans, reminding teams about promotions, or capturing essential details for warranties and subscriptions, Guided Selling ensures every step is seamless, accurate, and aligned to revenue goals.
THE BENEFITS
- Accelerate Insights: Convert raw data into meaningful intelligence with powerful analytics and machine learning.
- Unify Your Data: Bring together structured, semi-structured, and unstructured data from multiple sources seamlessly.
- Scale with Confidence: Take advantage of Databricks’ cloud-native architecture to handle enterprise workloads securely and efficiently.
- Optimize Costs & Performance: Reduce cloud storage and processing expenses with Delta Lake’s auto-scaling features.
- Enhance Collaboration & Security: Empower teams to work together effortlessly while maintaining top-tier governance.
ACCELERATE REVENUE & CREATE FRICTIONLESS SHOPPING EXPERIENCES
Drive Higher Order Values, Smarter Decisions & Smoother Checkout Flows
With OSI Digital, retailers unlock smarter selling at scale — increasing order value, improving customer satisfaction, and reducing friction at checkout. Our end-to-end capabilities include dynamic product relationships, automated fee collection, tax-compliant workflows, subscription and warranty add-ons, and timely prompts that help associates close the sale. Backed by data-driven workflows and intuitive no-code configuration, retailers gain a repeatable, reliable strategy for suggestive selling. The result is stronger revenue, more complete purchases, faster transactions, and happier customers across every channel.
THE BENEFITS
- Accelerate Insights: Convert raw data into meaningful intelligence with powerful analytics and machine learning.
- Unify Your Data: Bring together structured, semi-structured, and unstructured data from multiple sources seamlessly.
- Scale with Confidence: Take advantage of Databricks’ cloud-native architecture to handle enterprise workloads securely and efficiently.
- Optimize Costs & Performance: Reduce cloud storage and processing expenses with Delta Lake’s auto-scaling features.
- Enhance Collaboration & Security: Empower teams to work together effortlessly while maintaining top-tier governance.
THE OSI DIFFERENCE
Interested in learning more about our purpose-built Guided Selling solutions for the retail industry?
Access the data sheet for a deeper dive.
