Create One Seamless Shopping Experience Across Every Channel
Retailers often operate with disconnected systems—separate tools for ecommerce, POS, inventory, product data, and customer engagement. This fragmentation leads to inconsistent experiences, inaccurate inventory, duplicated effort, and limited visibility across the business. Customers lose confidence when products show as available online but not in-store, or when associates can’t access order histories or manage online purchases at POS. Without a unified platform, retailers face operational inefficiencies, higher costs, and missed opportunities to strengthen customer relationships.
OUR CAPABILITIES
REAL-TIME INVENTORY VISIBILITY
All Your Inventory. One Unified View.
Gain one accurate, real-time view of inventory levels across your entire enterprise — from warehouses to store shelves. This complete visibility allows you to manage stock more efficiently, reduce lost sales, and meet customer expectations across every channel.
- Fulfill from Anywhere with Real-Time Inventory Visibility Across All Stores and Warehouses
- Flexible Fulfillment Options with Seamless Buy Online, Pick Up In-Store (BOPIS) Experience
- Order Out-of-Stock Items In-Store with Direct-to-Home Delivery
- Streamlined Omnichannel Returns with In-Store Processing for Purchases from Any Channel
CONNECTED CUSTOMER EXPERIENCE
Connected Customers. Unified Insights.
Deliver consistent, personalized service across every touchpoint with a real-time view of customer activity and order history. Whether your shoppers are browsing online, checking out in-store, or switching between channels, you’ll have the information and tools to understand each customer’s journey – building stronger relationships.
- Real-Time Customer Data Synchronization Across Online and In-Store Touchpoints
- Personalized, Data-Driven Promotions Across Online and In-Store Channels
- Manage Customers' Online Orders In-Store at POS with Full Order Visibility and Control
- Comprehensive Customer Insights Across All Touchpoints for Personalized Experiences
THE BENEFITS
CONSOLIDATED OPERATIONS & REPORTING
One Channel. One Source of Truth.
Simplify complexity with a platform that brings together all your applications, sales channels, and customer touchpoints. Manage product information, pricing, and workflows from one centralized system — saving time and reducing errors. With consolidated data and real-time reporting, you can make faster, more informed decisions.
- Unified Platform Connecting All Applications, Channels, and Touchpoints
- Centralized Product Management for Consistent Information Across All Channels
- Unified Product Management for Accurate and Consistent Information Across Channels
- Expert Support and Guidance for Ongoing Business Success
WHAT OUR CUSTOMERS ARE SAYING
Interested in learning more about our purpose-built Unified Commerce solutions for the retail industry?
Access the data sheet for a deeper dive.
